At Digiflare Technologies, we aim to provide a seamless shopping experience. Our refund policy is designed to ensure that customers feel confident in their purchases. Please review our refund guidelines to understand the conditions under which refunds are processed.

Refund of Platform Fee

• Order Lost or Undelivered: If an order is lost or undelivered to the preferred location, the entire order amount, including any platform fees, will be refunded if the payment was made online.
• Partial Order Cancellation/Return: If a customer cancels an order partially or returns part of an order, the platform charges will be refunded in proportion to the item(s) canceled or returned.
• Full Order Cancellation: If the entire order is canceled, the platform charges will also be refunded in full.

General Refund Guidelines

• Payment Method: Refunds will be processed to the original payment method used during the purchase. Processing times may vary based on your bank or payment provider.
• Refund Processing Time: Refunds are typically processed within 7-10 business days after the request has been reviewed and approved.
• Return Condition: Returned items must be in their original condition and packaging. Refunds may be adjusted if items show signs of use or damage.

For any additional questions about our refund policy, please reach out to our customer support team at info@digiflare.in We are here to assist you with any issues or inquiries.